FAQ
Normally our production time is 35 to 60 days based on your project quantity.
We accept OEM&ODM orders, all material /finish can be changed , with design photo or drawing we can customize any furniture for you , we have our design team and engineer team, also can analyse client proposal and give advice based on our project experience.
We are flexible on assistance based on client needs. And we have Technical support and training service.Firstly we have Installation technical guidance with drawing, and we also will send video to guide if client can not manage by drawing, if site with problem our engineer/sales team can assist by video meeting , and some client if do not have professional people we also can send our engineer to site to assist .for some country if the local law allowed we can help to get installation team to do installation if client can afford the cost .
Yes, we can make mock-up room and 100% make scene based on design for client reference before mass production .
We have 19 years experience and professional team, will give strict drawing for client confirmation before mass production , during production our team will check quality in each procedure and 100% inspection before packing . we also cooperate with client inspection or get 3rd party inspect goods before shipment ,also we have 2 years guaranty time for all products.Our guaranty time is 2 years . within 2 years if not artificially damage or damage by improper operation if main body damage we will give replacement, if accessory we will send accessory to repair .
We can sell at FOB terms and responsible for exporting , also can help to book container space and loading containers(will send loading photos and shipping documents ) and ship goods to your country port.
